Services FAQ's

Before deciding on an elder care provider, make sure you ask the right questions. Outlined below is information on home health care services our clients often want to know.

Are you licensed by the state of New Jersey as a health care services agency?
 
Are you a locally owned company or part of a large corporate health care system?
 
What are your service areas?
 
Do you offer hourly, overnight and live-in service packages?
 
Do you provide elder care services at locations such as hospitals, nursing homes and assisted living facilities?
 
What are your available office hours?
 
Does your agency have a supervisor “on call” after normal business hours?
 
Are the caregivers fully employed by your agency?
 
How do you train your employees?
 
Do you provide specialized disease management training?
 
Who is responsible for withholding social security, federal, state, and local taxes?
 
Do you do criminal background checks on all of your employees?
 
In the event a caregiver is hurt on the job, who is responsible for worker’s compensation coverage?
 
Do you bond and provide professional liability insurance for your employees?
 
What type of information is available to the client and his/her family about the care he or she receives?
 
Do you schedule the same caregiver for each visit?
 
Can I change my caregiver?
 
Do I need to sign a contract?
 
Are the terms of your agreement long-term or flexible?
 
How often do you bill for your service?
 
Is the care tax deductible?
 
Is there a required period of time you must commit to services?
 
 
       
   
 
     
 
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